Customer Experience Mapping

"Creitive's team exhibited all the qualities that are important to me. They were professional and very human oriented. Their adaptability to our changing situations was impressive. They were very well organized throughout the engagement and were extremely clear and crisp with their communication. Most of all, they are amazing collaborators, with the ability to manage all our stakeholders' expectations and were very trusted by all the different teams involved in our project."

"Good understanding of the challenges we face in Innovation – particularly at a corporate engagement level. Team are personable and knowledgeable. Preparation for workshops has been good. Output and feedback has been timely and insightful and can be put to use."

"Their proposals were high-quality and resulted in excellent deliverables, with the team developing a scalable and sustainable solution. Feedback around the UX was positive, while future iterations are currently in progress. The team worked smoothly, managing the project effectively at all times."

"A digital partner like Creitive is what every fluid organization needs. Our company is growing extremely fast and we needed someone to match our pace, and be able to pivot with us to address market opportunities. Their attitude to adapt and deliver quickly is exactly what we needed. Above all, the quality of their work and the strength of their digital knowledge has been a game changer for us. They didn't not compromise on the details under tight deadlines and were extremely strong on the ongoing communication with us."

"Even before release, the software solutions have won awards and sparked interest among potential clients. CreaITive understands complex requirements and adapts to suit prevailing cultural norms. The agency's innovative ideas and collaborative approach have built a trusting partnership."

"All participants have been engaged and responsive in the workshops, leading to implementation in other markets. CreITive has been mindful of all requests and incorporates them well into original content. All deliverables were high quality and on schedule."