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Product Design

User Experience UX Design

Understand user's motives, emotions, and attitudes about interacting with your product and design the experience that will elevate their satisfaction and increase their engagement. 

What You Need

You have a digital product that is underperforming or you are working on a brand new one. You understand user experience plays a critical role in its success and that it can make a difference between a great one and a terrible one. You want to ensure you designed a user experience that answers your customer's needs and delivers a smooth and efficient service. You want your customers to love it!

What We Do

We handle the structural, logical, and logistical elements that the user will actually be interacting in when the product is complete and published. We use critical thinking to develop a high-level idea of the user story and map out everything in the foreground and the background. To cultivate and deliver the best possible experience to the user whilst simultaneously ensuring that business requirements are at all times fulfilled, we spend time understanding the user, creating the product strategy and analyze the design of interactions. 

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User Interviews, Questionnaires & Surveys

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Co-Creating Mock Ups

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Mapping User Flows & Journeys

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Liaise with Technical Teams

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User & Product Testing

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Workshops with Stakeholders

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Competitor Research

What You Get

You will get a blueprint of your entire product idea that can be shared with all stakeholders to move your project further. The design and development teams will enough detail that they can start begin their end of the work. You can start generating business models based on the information you have gathered in this stage. 

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Validated Prototypes

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Detailed Wireframes

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Site Maps

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Information & System Architecture

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User & Feature Flows

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Highlighted Risks & Strengths

Does your team need help with improving user experience or designing a new one from scratch? Reach out, we can help!

Latest Projects

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Devid Jegerson, Head of Customer Experience at NBF

"Creitive's team exhibited all the qualities that are important to me. They were professional and very human oriented. Their adaptability to our changing situations was impressive. They were very well organized throughout the engagement and were extremely clear and crisp with their communication. Most of all, they are amazing collaborators, with the ability to manage all our stakeholders' expectations and were very trusted by all the different teams involved in our project."

Devid Jegerson, Head of Customer Experience at NBF

Neil Ford, Innovation Lead at Al Futtaim Group

"Good understanding of the challenges we face in Innovation – particularly at a corporate engagement level. Team are personable and knowledgeable. Preparation for workshops has been good. Output and feedback has been timely and insightful and can be put to use."

Neil Ford, Innovation Lead at Al Futtaim Group

Zoltan Kovacs, Founder of Governance Compass

"Their proposals were high-quality and resulted in excellent deliverables, with the team developing a scalable and sustainable solution. Feedback around the UX was positive, while future iterations are currently in progress. The team worked smoothly, managing the project effectively at all times."

Zoltan Kovacs, Founder of Governance Compass

Mazen Srage, Digital Marketing Manager at Modon

"A digital partner like Creitive is what every fluid organization needs. Our company is growing extremely fast and we needed someone to match our pace, and be able to pivot with us to address market opportunities. Their attitude to adapt and deliver quickly is exactly what we needed. Above all, the quality of their work and the strength of their digital knowledge has been a game changer for us. They didn't not compromise on the details under tight deadlines and were extremely strong on the ongoing communication with us."

Mazen Srage, Digital Marketing Manager at Modon

Omar Ajjoui, Founder of Huqooq

"Even before release, the software solutions have won awards and sparked interest among potential clients. CreaITive understands complex requirements and adapts to suit prevailing cultural norms. The agency's innovative ideas and collaborative approach have built a trusting partnership."

Omar Ajjoui, Founder of Huqooq

Borko Kovacevic, Microsoft

"All participants have been engaged and responsive in the workshops, leading to implementation in other markets. CreITive has been mindful of all requests and incorporates them well into original content. All deliverables were high quality and on schedule."

Borko Kovacevic, Microsoft

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